Frequently Asked Questions
Deciding on self-storage can be overwhelming. With countless questions about size, cost, security, and accessibility, it's natural to feel unsure about where to start. You can find answers to some of our most common self-storage queries to guide you through the process of choosing the perfect unit for your needs.
Where is King Storage?
5221 King Ave W
Billings, MT 59106
What are the office hours?
Monday - Friday: 10 am - 2 pm
Saturday - Sunday: Closed
What are the access hours?
Sunday - Saturday: 5 am - 10 pm
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
Can I transfer my belongings to another unit?
Yes, you can transfer your belongings to another unit at King Storage. Please notify the office staff in advance to ensure availability and discuss any potential fees.
What if I need to change the size of my unit?
You can upgrade or downgrade your unit size as your storage needs change.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.
What are typical storage unit sizes?
Do you offer any specials or promotions?
Yes, we frequently run special offers. Currently, we have a limited-time promotion with 50% off the first three months of rent on select units.